With WHMCS, you can manage predefined replies easily. This WHMCS tutorial will show you how you could it with just a few click, so follow along. Watch the video WHMCS tutorial of this on Managing Predefined Replies in WHMCS As always be logged into you WHMCS admin panel first. Select the Support  tab. Click Predefined Replies. Click Add ...

In this tutorial you will learn how to report about network issues you might come across. It is important to notify your clients of any server downtime or network outages, whether expected or unexpected. Watch this process on video on Reporting Network Issues using WHMCS To report a network issue, go to Support after log into the ...

Sometimes, it might be useful to open up a support ticket as an admin to initiate communication with a client, instead of the inverse. See how it’s done with this tutorial and the video that follows – Open a new Support Ticket as an Admin in WHMCS Go to Support once you’ve logged into your WHMCS admin panel. ...

Almost all of your clients will eventually submit a support ticket for some reason. This tutorial will show you how to manage your WHMCS support queue. Watch the video of this episode of this on Managing Support Ticket Queue in WHMCS Log into WHMCS admin panel and click on the Support tab. Click on Support Tickets. To open a ...

Now let’s learn how to set up the WHMCS knowledgebase. Follow the demo video of this topic on Setting up the WHMCS Knowledgebase Go to the Support menu after logging in WHMCS. Click Knowledgebase link from the drop down menu. Click Add Category tab. Enter a Category Name and Description. Now click on Add Category button. Now click Add Article. Type a name for the article and click Add Article. Finally, ...